Privacy Policy

Last updated: October 13, 2026

GM Home Care Inc ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

  • Contact and order details: your name, email, phone number, billing and delivery address, and the products you buy or rent.
  • Information you share with us: details you give us by phone, WhatsApp, email or video call so we can recommend equipment, such as the user's height, weight, room size or mobility needs. Only share what is needed.
  • Payment information: payments are processed securely by Shopify and its payment partners. We do not see or store your full card number.
  • Website data: device and browsing information collected through cookies and similar tools, such as pages visited and items added to your cart.

2. How we use your information

  • To process, deliver and support your orders and rentals
  • To recommend suitable equipment when you ask for advice
  • To contact you about your order, rental term, delivery or pickup
  • To improve our website and service
  • To send emails about tips, products or offers, only if you sign up. You can unsubscribe at any time.

3. Sharing your information

We do not sell or rent your personal information. We share it only with service providers who help us run the business, such as Shopify (our online store platform), payment processors and delivery companies, and only as needed for them to do their job. We may also disclose information when required by law.

4. Cookies

Our website uses cookies to keep your cart working, remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

5. How long we keep information

We keep your information only as long as needed for the purposes above, including to meet tax, accounting and legal requirements.

6. Security

We use reasonable safeguards to protect your information. Our store runs on Shopify, which provides secure, encrypted checkout.

7. Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to marketing at any time. To make a request, contact us using the details below.

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

9. Contact us

GM Home Care Inc
Email: info@gmhomecareinc.com
Phone: 647-466-2259