Rental Policy

Last updated: October 13, 2026

These terms apply to all equipment rented from GM Home Care Inc. By booking a rental, you agree to them. Questions? Call or WhatsApp 647-466-2259.

1. Rental term and pricing

  • Rentals are monthly. The price shown on each rental product is for one month.
  • The minimum rental period is one month.
  • Rent for each month is paid in advance.

2. Delivery, setup and pickup

  • A one-time delivery and setup fee applies to each rental. The fee is shown on the product page.
  • We deliver the equipment, set it up and show you how to use it safely.
  • When your rental ends, we arrange a time to pick up the equipment.

3. Extending or ending your rental

  • To keep the equipment for another month, contact us before your current month ends.
  • To end your rental, contact us to book a pickup. Rent is charged by the full month and is not prorated for partial months.

4. Cleaning and condition

  • All rental equipment is cleaned and safety-checked before every rental.
  • Please keep the equipment clean, dry and indoors unless it is designed for outdoor use, and return it with all parts, chargers and accessories.

5. Repairs and support

  • If equipment stops working properly because of normal use, call us. We will repair or replace it at no extra cost.
  • Do not attempt repairs yourself or let anyone else service the equipment.

6. Damage, loss and misuse

  • You are responsible for the equipment while it is in your care.
  • Repair or replacement costs for damage beyond normal wear, loss, or misuse will be charged to the renter.
  • Equipment must stay at the delivery address unless we agree otherwise.

7. Safe use

  • Follow the instructions we provide and the manufacturer's guidelines, including weight limits.
  • Rental equipment is not a substitute for medical advice. Ask your doctor, nurse or therapist whether the equipment is right for the user.

8. Cancellations

You can cancel a rental for a full refund any time before the equipment is delivered.

9. Contact us

GM Home Care Inc
Phone or WhatsApp: 647-466-2259
Email: info@gmhomecareinc.com